mp4 video type is not working.

[Rumz]

Am using Sony Xperia M4 AQUA DUAL. This phone is not supporting the Mp4 video files as it throws error as cannot play the file.

I have also updated my mobile with the latest update.

May I know how to solve this issue

Thanks
Ramya

[sangmah]

I am going through the same issue. I bought this phone 2 weeks back. I recorded few videos from my Xperia m4 Aqua but everytime i play the video i can only hear the sound and no video can be seen. After reading this the post i downloaded MX Player but the problem still persists. please guide me what to do.?

PS: I also downloaded VLC Player but it was of no good.

[Silenttheory]

Same here. I tried installing different video players and editors.. Still.. Black screen and just sound. The whole reason I got this phone was because of it's "supposed" video quality... Irritating as .

[taranjeev_bath]

I've got the same problem. I played the videos with mx player. Not working for me. I'm so annoyed by this issue.

[Moorkop]

I have same problem. Installed VLC and MX player. NO video, Just audio. XPERIA M4 AQUA. Black screen. Grrr

[Che813]

When im playing my recorder video on my zperia m4 there is no pictures or images..I laready tried installing mxplauer en vcl..same problem occurs...pls help me

[dhruvonium]

I have the same problem on my sony xperia m4 aqua dual. Even after i enabled the nuplayer in the developer options, the problem persisted. When i try to play through the nuplayer or vlc, the file plays without any video - there is a black screen. But the audio does play. The files I'm trying to play are videos taken through the phone's camera app.

[Dannyboother]

Hi I'm having the same problem, also will not let me play or stream videos from the net, also having problems with my loudspeaker, has gone very quite. Only had this phone from Christmas. Please help as very frustrating not being able to use the phone propley.

[_Abba_]

I also have the same problem just like you guys. The video that i recorded doesn't play only the sound/music and it's frustrating. Does anyone here can help us with this problem?