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If you encounter an issue, boot on safe mode if you don't encounter the same issue it could be a third party app, if you do then you could repair the phone with PCC if that doesn't work, contact your Local support
Bridge (for Mac)
Alternatives on How to backup Xperias
Hi @Fastyan
You can go to -> settings -> about phone -> diagnostics -> test your device (touchscreen, mic, etc.)
If you encounter an issue, boot on safe mode if you don't encounter the same issue it could be a third party app, if you do then you could repair the phone with PCC if that doesn't work, contact your Local support
Bridge (for Mac)
Alternatives on How to backup Xperias