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Sony xperia M4 aqua selfrestarting ?

SOLVED
Gavriil
Visitor

Sony xperia M4 aqua selfrestarting ?

My phone have been bought on 5.01.2016 and now it shut downs from him self and he restarts himslef .

Is it softwear problem or is hardwear problem ?

1 ACCEPTED SOLUTION

Accepted Solutions
Gavriil
Visitor

Thanks.! I have repaired it .It was the SIM card .My card was cut from micro to nano and it made problems .

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4 REPLIES 4
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Uliwooly
Expert

@Gavriil

Hard to tell, remove the SIM and SD cards > check if the phone restarts by itself, if it doesn't then you have a faculty SIM and/or SD cards

if it does > repair the phone with PCC > if you don't experience the same restart > reinsert the SIM and SD cards 

software repair

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

if it does > contact your Local support

Christofer
Champion

Hi @Gavriil,

Ulliwooly's suggestions are good ways to troubleshoot this. I'd also suggest that you test your phone in safe mode before doing a software repair if need be.

Gavriil
Visitor

Thanks.! I have repaired it .It was the SIM card .My card was cut from micro to nano and it made problems .
Christofer
Champion

Thanks for letting us know! Slightly_smiling_Face