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TOUCHSCREEN problem

SOLVED
MasumHossain
Visitor

TOUCHSCREEN problem

One part of the screen of my Xperia m4 aqua working automatically/in some pressure of air(from mouth)..is there any solutions for it?
1 ACCEPTED SOLUTION

Accepted Solutions
MasumHossain
Visitor

I have done it several times.... It's showing OK...But still having the problem

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4 REPLIES 4
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Uliwooly
Expert

That seems to be a hardware issue and it's something your Local support has to inspect

Jake-SonyXperia
Champion

Hi MasumHossain,

Really sorry to hear this, as a step can you please attempt a Diagnostics test to see if the issue shows up.

Menu > Settings > About Phone > Diagnostics > tests > TouchScreen.

Let us know how you get on.

MasumHossain
Visitor

I have done it several times.... It's showing OK...But still having the problem
Jake-SonyXperia
Champion

Sorry for the late reply, in this case, you could attempt a software repair on the device to see if this helps resolve this issue.

software repair using Xperia Companion

backup using Xperia Companion

However, if this issue continues, then you may need to get the handset into a service agent as stated above.

I am really sorry for this inconvenience.