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Video plays everytime phone locks?

lewisjones28
Visitor

Video plays everytime phone locks?

I am asking in help of a friend, so some information i may be unable to provide.

Everytime they go to lock the phone, a video automatically plays, on a continous loop, until the phone is unlocked. The video seems like an introductory video to the phone, that might be used in a shop to advertise the phone and it's features. The phone recently had the screen replaced and this has been happening ever since. I was wondering if there are any settings that coudl cause this to happen? It automatically switches on bluetooth, mobile data and NFC. I was thinking it was some sort of factory setting it is currently set in. The phone previously worked fine, like a normal phone, before the screen had been replaced, so any reasons this might have caused this would be helpful. 

2 REPLIES 2
ppgsk17
Visitor

Looks like on your mobile Demo mode is turned on. Try disabling it.

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_alexdon_
Expert

@lewisjones28 Dial *#*#73556673#*#*.

alexdon