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Voice commands for every button I press

SOLVED
Warren1
Visitor

Voice commands for every button I press

Hi. I cannot enter my pin number to access the phone. There is a "yellow box" around the information on the screen with voice commands for every button i push. i tried restarting,also tried putting in sim and puk numbers........ Can someone help please....

1 ACCEPTED SOLUTION

Accepted Solutions
Christofer
Champion

Hi @Warren1,

It sounds like you may have enabled TalkBack on your phone.
You should be able to disable it if you follow the instructions found here (follow the ones for Android 5.0 or 5.1):
http://support.sonymobile.com/global-en/xperiam4aqua/kb/023101885505ba55014a443132620076ab/

View solution in original post

4 REPLIES 4
Phy
Legend
Legend

What if you boot on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu
3. press and hold "power off"
4. Boot on safe mode should become available
Christofer
Champion

Hi @Warren1,

It sounds like you may have enabled TalkBack on your phone.
You should be able to disable it if you follow the instructions found here (follow the ones for Android 5.0 or 5.1):
http://support.sonymobile.com/global-en/xperiam4aqua/kb/023101885505ba55014a443132620076ab/

Warren1
Visitor

Thanks for your help! That's exactly what happened, got it deactivated!!
Christofer
Champion

Glad to hear that you were able to solve it! Slightly_smiling_Face