Volume problem with phone

[Jedthered]

When receiving phone calls caller barely audible

When using You Tube or any playback no volume at all

When headphones used no problem at all

[Uliwooly]

@Jedthered

Settings > about phone > diagnostic > test > test the phone

[Jedthered]

Thank you for your advice but I have already tried this and the problem still persists

[Uliwooly]

@Jedthered

I think it's hardware related but to narrow it down repair the phone with PCC if that doesn't work then contact your Local support

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[John-BR]

Hi @Jedthered

Welcome to the community

I would do as @uliwoolysuggests and check to see if this is a software issue using the Software repair process.

But if it  has failed one of the Xperia Diagnostic tests it is more likely to be a hardware issue with the device, so you may be best to have a chat with your contact your Local support team as it will need to be serviced.

[Gotham]

After the update I'm getting very low volume from speakers. It's not hardware problem, I flashed back to lollipop using flashtool and its working fine on Lollipop. Please someone suggest any fix for volume issue. I really like MM ROM because of the performance improvements and bug fixes, but speaker volume is my first preference. I'm updating it again only after its fixed.

Will it be fixed in the next update.?

[pullisha]

after getting updated to marshmallow my m4 aqua's is giving out very low volume then before in loudspeaker whether it is music or call ringtone...low volume

[Shen02]

M4 Aqua have low ping sound compare to M5 & E5 ping sound..
How to make its loud like M5..??

[Uliwooly]

@Shen02

Different Xperia models, different hardware components. 

[Shen02]

@uliwooly

That's too bad..
I love that ping sound just like PS Vita ping sound..
The ping sound is the trademark for Xperia device..