Weird battery stats and gap

[DiTzev]

I just got Xperia M5 as a replacement from M4 and I have a gap in battery stats ga ( the bar that shows how battery has dropped it's not full half part is empty) and also the estimated battery left is showing like 24h instead than the usual 1 day and 12h for example.
Is this normal? I have repaired phone using companion. Also same happens in safe mode!!

https://app.box.com/s/5w8mxec4lfzjphpqkx8lpxf05re7he85

[CameronT · Accepted solution]

Hi @DiTzev,

I am unable to see the link you provide, requires a sign in. If it was an image could you post it directly into the forum?

Based on the fact that the same thing happens in safe mode and after a software repair, it would indicate a potential fault in your battery. You may wish to contact your Local support team to arrange a repair.

[DiTzev]

I will post a screenshot below.

[CameronT]

Hi @DiTzev,

You seem to have made a blank post.

[DiTzev]

Yes, why is that?  

[CameronT]

That worked, thank you.

Your WiFi is on and in use constantly which might explain some of your drain, but other than that it looks normal to me. If you are concerned please do contact your Local support.

[DiTzev]

Yes but I am not concerned about the drain only for the gap. Is it normal what is causing it?

[CameronT]

@DiTzev,

Do you mean the gap at the start? Before the blue line? Did you take it off charge at that time? 

[DiTzev]

I charged phone to 100% and then removed it from charger. Sometime after history from time removed from charger is blank (gap).....I cannot understand why nor I can view history. The blank spot grows bigger as time passes. I'll try posting some image later...