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Xperia M4 aqua does not show contact names on phone app

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Jaycmeza
Visitor

Xperia M4 aqua does not show contact names on phone app

Hello all,

I jave an Xperia M4 aqua E2306 running Android 5.0. The problem I'm having is that the Contacts application does show all of my contacts synchronize from accounts like Facebook or Google but the phone app itself does not show the contact names only the contact phone numbers I've gone through the settings and I cannot find anything that will allow me to change this behavior I have deleted the cache of the phone app on the settings and rebooted my phone but that does not work. I have a lot of applications installed and downloaded and a lot of settings so I don't want to factory default my phone unless I extremely need to. Any ideas?

Thanks in advance,

Jay.
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13 REPLIES 13
Jaycmeza
Visitor

I think it's really odd too. I have only owned Xperia phones almost all my life and this is the first time I stumble across this problem. I am not using a third-party phone app I just bought this phone a few days ago and it's using the stock application. I guess I'm going to have to restore the phone to factory defaults to see if that fixes the problem because I'm out of ideas.

I'll report back to let you know if that worked thank you all for your help.

Jay
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Uliwooly
Expert

@Jaycmeza

Keep us updated

software repair using PC Companion

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Jaycmeza
Visitor

Factory reset worked fine. Thanks to all 🙂
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Uliwooly
Expert

@Jaycmeza

awesome, great to hear.