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Youtube always problem while playing

SOLVED
Emyherwin
Visitor

Youtube always problem while playing

Youtube always problem while playing and please try again later.
So i need to restart for play normaly youtube.
And get can play.
Other time i open youtube anda got problem while playing again.

What happend???
So sad sony product.
I first come use sony product.
If i know bad, ofcouse i don't want use any sony product.
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.US.title
Qatrium
Expert

@Emyherwin

Welcome to the community. You have a problem with YouTube app, which is a product of Google. You don't have to blame Sony for that, but we can try to fix that app first:

Go to Settings -> Apps -> YouTube -> Clear data, Uninstall updates, and restart your phone

Go to Play Store and update your YouTube app, then try if the problem persists.

View solution in original post

3 REPLIES 3
profile.country.US.title
Qatrium
Expert

@Emyherwin

Welcome to the community. You have a problem with YouTube app, which is a product of Google. You don't have to blame Sony for that, but we can try to fix that app first:

Go to Settings -> Apps -> YouTube -> Clear data, Uninstall updates, and restart your phone

Go to Play Store and update your YouTube app, then try if the problem persists.

Emyherwin
Visitor

I know that tutorial for clearing app data.

I'm not blam to sony if i don't in problem with my xperia m4.

In case when i want to open youtube, that problem happen.

Anyway thank you for your solution.

#sory my english so bad

valyo_bg
New

Try when YouTube is not working (before rebooting) to record video clip with camera. Then try to playback this clip, if your video clip is recorded with black screen and sound only, everything is clear - this is a pure SONY bug, not google. After reboot YouTube and recording of video clips are OK.