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cannot turn on my xperia sp

SOLUCIONADO
Vigilante
Visitante

cannot turn on my xperia sp

This morning when i was using my phone, the screen just suddenly froze and then it just shuts off by itself. I tried to turn it on and the restarting it but it wont on. I also waited for the phone to switch on but it has not. I also tried holding the on and volume up and down button, it still does not work. Can someone help me with this

1 SOLUÇÃO ACEITE

Soluções aceites
profile.country.PH.title
MarlonUk1
Expert

this is rather difficult if we cannot perfrom software repair using Xperia Companion, since it will completely erase the phone..

try to remove your sd card and sim

charge your device using the wallmount charger for 2-3 hours then try to reboot back

try power button + volume down

or if you could see within the flap a yellow button try to press it with a small blunt object to restart the device

tre problem you are having is called bootloop,. try to search more about that in the box above to see possible solutions

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2 RESPOSTAS 2
profile.country.PH.title
MarlonUk1
Expert

this is rather difficult if we cannot perfrom software repair using Xperia Companion, since it will completely erase the phone..

try to remove your sd card and sim

charge your device using the wallmount charger for 2-3 hours then try to reboot back

try power button + volume down

or if you could see within the flap a yellow button try to press it with a small blunt object to restart the device

tre problem you are having is called bootloop,. try to search more about that in the box above to see possible solutions

Vigilante
Visitante

so i try using the charging method