Sony Ericsson Love walkman loud hiss

[slowdive]

Just bought this phone yesterday. Everything Works fine except the sound. Good quality but with the loud hiss sound makes the walkman experience bad. Is this normal in se devices?

[Jake-SonyXperia · Accepted solution]

I would suggest taking the handset back to the place of purchase as there should be no hissing coming from thr speakers on the device. Alternatively I can suggest performing an update to the handset to resolve the issue,

http://www.sonyericsson.com/cws/support/mobilephones/downloads/subject/pccompanion/live-with-walkman...

[slowdive]

I took it to the store, tried another device and had the same "problem".

I took some time to test it better (the 1st time i tested it was 2 am, dead silent) and it's not exactly a hiss.

It's a very small buzz on the left side, which it's very difficult to hear on any store; just on a quiet environment.

Listening to music it's only barely noticeable.

It's more noticeable when you play a video or you pause the music/video and then you hear the small buzz, coming from the left side, for 3/5 seconds.

I tried with the provided headphones and 2 others.

By the way, when i try to download pc companion i get a 0 bytes file using IE or firefox.

Thank you for answering.

[#4]

Hello Sir,

     Does updating the software of the handset improve audio quality? How does it affect audio quality Sir?

[slowdive]

I never tested the audio quality before updating. The first thing i did when i bought the phone was update to the latest software.

As i wrote before it's not exactly hiss, but more a buzz, which can only be heard on a very quiet enviroment like home. Yesterday i opened the phone, removed both memory/sim card and after putting all together the buzz was gone. But when i repetead the procedure the buzz was back. So i don't think it's a software related problem.

Everything else is working fine.

[slowdive]

Problem solved.

I went t the store and they gave me a new phone.

This one works fine.

[Jake-SonyXperia]

Thats great news. I hope all goes well for the future