XQ-BT52 video volume poor

[Beckie55]

Hi there, 

I have the media volume set to full on my phone, when playing media videos from YouTube and other sources I cannot really hear the sound. Anyone else have this issue? Or can advise how to resolve it 

Thanks 

[EMS_MO72]

Hi @ Beckie55

Does that happen with all content that you try to watch or listen to?

Also, does it affect phone calls?