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Hi,
I have sent a quey to Sony asking this question but have had no reply yet, just wondering if anyone can help:
I have been attempting to view my uploaded photos on a smart TV without success. I have created an account on Play Memories Online and uploaded the images
It seems I need an activation code which I need to get from the TV (Sony Bravia KDL-50W65xA).
I have followed the instructions on the website for linking an account but I cannot get the necessary code. When I open the app on the screen, I am asked for a 5 digit
pin
which I do not have, so I cannot get any further when trying to get the activation code.
Can you assist please.
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Hi there
You need to either setup a PIN number or change it.
- Log into www.sonyentertainmentnetwork.com
- Go to Account > Account Details - Scroll down to Security and you will see a PIN option. You can change this PIN to whatever you like by clicking "Change"
I believe that should work for you.
Cheers

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Hi there
You need to either setup a PIN number or change it.
- Log into www.sonyentertainmentnetwork.com
- Go to Account > Account Details - Scroll down to Security and you will see a PIN option. You can change this PIN to whatever you like by clicking "Change"
I believe that should work for you.
Cheers
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Thanks, that has now worked.:smileyhappy:
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This worked perfectly for me in overcoming a forgotten 5 digit PIN for my Sony Bravia TV. Thank you.