Set up problems

[sportfan]

Hi i have just bought this new TV model KDL40EX403 from Currys and I must have made a mistake when setting up as I now have a demo loop apperaring on my screen every minute. I can get rid of it for 60 seconds and then it reappears. I tried getting help from Currys but they don't know the answer and Sony helpline only operates from 8.00am to 6.00pm Monday to Friday.Can anyone help Thanks sportfan

[slowtrain]

Hi sportfan

Currys are useless.

You need to navigate to the settings and in there somewhere there is a shop demo mode which you can turn off. I've seen this when I got my EX403 but never tried it.

Let me know how you get on.

Cheers

slowtrain

[Thalamus. · Accepted solution]

Hi Sportfan,

welcome to Questions & Answers..:smileyhappy:

Try doing the auto set-up again and make sure you don't select "Shop Mode" it should correct the problem..

[tinyonline6]

Excellent !!!! I was having this problem too and the auto set up sorted it out.  Thanks