NW-WS413 Right Ear Piece Issue

[stheeda]

My Sony Walkman NW-WS413 left ear piece does not work correctly (only a very small volume is emitted). I have only used this device for activities such as during running and commuting. What is the solution?

[stheeda]

Hi Tenneen9000, 

It was a gift so I don't have any receipt or dealer's information. I would like to have it repaired, not sure if there are any service centres who still service this product. 

Thanks,
Sasank

[stheeda]

I got it as a gift, looks like there is no solution!?

[empireurn]

hi Ed, i have the same issue - worked fne for a couple of years since purchase - left side stopped working. have tried the trouble shooting steps incl reset - no joy. No damage, no water, no idea what has caused it. Is it a fault? shame as i love the headphones  😞

[SatoruGojo]

@empireurn did you test it with different phones does it still the same? If it's still in warranty I'd say, try to contact the point of sale for that.

[gdavies]

If it's water damage, buy a bag of rice and remove as much plastic/paraphernalia as possible and put it in the rice ASAP... like rocky...