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BDP-S4200 - Won't play Blu-ray discs

Hi everyone,

I have this Sony BDP-S4200 Blu-ray player about a year now, It has played both DVDs and USB files without any problem.

I've recently purchased  2 copies of Star Wars - The Force Awakens from 2 different vendors (Lidl and Tesco) over the past week and the player has given me messages on both occassions that the disc is not playable.

 

I've updated the firmware via USB (version M20.R.0164) - still no joy! 

 

This is the first time the player has encountered a Blu-ray disc, If anyone has any ideas on how to get this to work I would really appreciate it!

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