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mattastic503
Explorer

HELP! Firmware v6.2671 broke my TV!

Hi everyone!

 

After updating my KD55XE8596 to the new v6.2671 firmware, my TV no longer displays any images. I get sound just fine, but no image at all.

 

I've performed a factory reset, and the problem is still there, except now I can hear the welcome screen music. After playing with the remote a bit, I seem to be in the welcome menu, but I can't see any of the options!

 

How do I fix this?? The best idea I have is to re-install the update via USB, but I need to get through the welcome screens to be able to do that. Maybe someone could show me a sequence of remote commands that will get me through the menus? I've been watching videos of others setting up their TVs, but I seem to get stuck after a couple of steps, and I literally can't see why.

 

Any ideas?

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