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Lock screen wallpaper problem

azzido
Enthusiast

Lock screen wallpaper problem

Hello,
I've got a problem with setting lock screen wallpaper.
Every time I go to settings --> personalize --> lock screen wallpaper and click on it, choose Xperia wallpaper or any other from the album, then it allows me to "cut" it, and as only I am trying to save it it shows me the message "unable to set wallpaper" Slightly_frowning_Face

Any ideas?
Tried to restart the phone but still I've got this issue, very annoying. 

9 REPLIES 9
profile.country.GB.title
Uliwooly
Expert

I couldn't recreate this issue, is your phone encrypted? do you have any pin lock, password lock, etc?

azzido
Enthusiast

No, just a pattern. 

profile.country.GB.title
Uliwooly
Expert

Test it without a pattern 

azzido
Enthusiast

No matter with or without the pattern as I only try to cut the picture and set it as wallpaper the result is always the same, you can see it on the screen below:

screen

It says: "It is not possible to set wallpaper" Slightly_frowning_Face 

profile.country.RO.title
_alexdon_
Expert

My friend,have you updated?Could something have gone wrong with the update?

alexdon
azzido
Enthusiast

No, I am still on 4.2.2 14.1.G..2.257.
There is no update to 4.3 for Orange Poland... 
I do not expect it to come soon unfortunately as I already know what is Orange.
It will take them from 2 to 3 weeks to "copy paste" their own useless apps... 

profile.country.RO.title
_alexdon_
Expert

Yes,I am also on Orange,but in Romania.I know what they are up to.But my luck is that my Xperia P was unbranded when I bought it,I only use Orange SIM.Well,have you tried repairing your Z1 software?

alexdon
azzido
Enthusiast

No, as I do not want to wipe out the data from my phone. 
It should work... especially as repairing the phone do not guarantee 100% that the issue will be solved. 

profile.country.RO.title
_alexdon_
Expert

Yes,if you repair you lose phone memory.It should work,but as you can see,softwares are full of bugs.Maybe if you get the update,you will solve this issue.

alexdon