Xperia S - Poor Camera Focus Problems Video and Images

[#1]

Repeat of a a previous post which is STILL OUTSTANDING:

http://talk.sonymobile.com/message/182817#182817

Firstly this phone is fantastic and I have already conmverted several friends from apple to sony.

Last night I though I would really test it out - went out with a few mates, each with different phones and every time the Nokia N8 took better pictures.

Honestly - my xperia took ages to focus and 5 out of 9 shots were very very poor. In direct comparision the N8 - once he had it set up, took photos faster and each one was in focus - non of this waiting while it figures out what its doing,.

In day light - mine wins no problem - in pubs and low light areas I found this phone to have major problems with focus, and tiime delay in pressing and actual capture of images --- dont get me wrong - I can take it out of my pocket - press the button and hey presto - a photo very very quick --but what is the point when its not in focus and then I have to try again, then again, by which time, my mates are laughing as they have unlocked their phone, aimed and took a good photo.

SONY -- please look into this --  is this my handset or systemic?

Looking at the response this is systemic - if this is a software issue then please sort it, if hardware - recall and replace.

For those of you with the problem - the best photos I can get are to disable face detection, scenes to OFF,,focus mode - have it on touch or infinity, metering centre. At least on these settings I get more than 1 out of 10 photos which I can use.

THIS IS STILL AN ISSUE!!! SONY PLEASE RESPOND!

Message was edited by: batman1056

Copies of all images and problems in the original post : http://talk.sonymobile.com/message/182817#182817

[pixate]

I can confirm all that batman has posted. The problem is very real, as you can see from the previous thread (which the forum mods seem to be ignoring!) there are a number of people experiencing this problem.

I won't repeat what was already posted. As above is a very good summary of the issue and potential work arounds.

Is this hardware or software? What are you doing to fix the problem and what is the timescale?

Please Sony please advise me what to do. I've passed the 30 day mark waiting for some response from you, so I can no longer return to my retailler for a refund. The ball is now in your court.

[the_purpleangel]

I am also experiencing this problem with both photos and videos. The camera works intermittently but every shot has to be attempted a number of times before I can get one in focus. I have ended up with full length videos where the camera was unable to focus for the entire time.

This is a TERRIBLE problem, the camera simply does not work. Please can someone let me know if this will ever be fixed by software or whether the model of phone simply has a broken camera, in which case will there be a model we can get in replacement?

[pixate]

Anyone from Sony fancy joining this thread, and telling us what's going on? The absense of any input from Sony support staff in this discussion is frankly appauling.

[Markus1]

I wasn't getting any notifications for the other thread for some reason. Sorry for not posting there.

No reason to have two threads though. I will lock this one and post in the original one.

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[Abouhou]

Same here.
My problem is with the video, keeps resetting focus every 5 seconds (while recording)..