yesterday they stole my xperia z1 and "my xperia" not located.

[Sandrita]

yesterday they stole my xperia z1 and "my xperia" not located.
what happens?
I live in the capital city of Buenos Aires, not in the middle of the field, so do not understand why not located.
I am fan of sony and I'm very sad, I appreciate that help.
thanks
Sandra

[alexrx]

Hi there,

Maybe someone has already reset your phone to the factory settings and thus erase all data and settings, including for "My Xperia".

You should go to the police.

I wish you luck.

[alexrx]

....Police in cooperation with your mobile provider can monitor your stolen phone using IMEI.

Take care.

[Uliwooly]

For myxperia or android manager to work  

The phone has to be on

the data or wifi has to be on

your gmail account must be on the phone 

https://www.google.com/android/devicemanager