2nd Sim is not working in M dual

[manishagrawal]

even after inserting the second sim in sim slot ..it is not being detected by the phone .

which type of problem is this ?

even after resetting the phone , this problem is not resolved ..

but while removing the sim from sim slot in Phone ON condition , it says removing sim so switch off the phone .

it gives some sense that slot 2 might be in working condition.

[Alexander1 · Accepted solution]

First of all I suggest that you try with a different SIM cards. If you still experience problem you repair the phone software using PC Companion:

http://www.sonymobile.com/update

In PC Companion, press start on Support Zone > Start on Update the phones software > "Repair phone". 

If the problem still persist after a software repair, you should have the phone examined by a service center. Please contact your local support team for more information: 

http://www.sonymobile.com/global-en/support/contact-us/

[Shubhss002]

Hi,

You found any solution for this?

[xavinux]

Hi @Shubhss002

Have you try to update your device using PC Companion?

First I suggest doing a backup of your device information: How to backup?

Best Regards.

[subodh30]

Sim 2 slots stopped working for my m2 dual as well

[Uliwooly]

@subodh30

contact your Local support to get your device inspected.