Bluetooth won't pair with handsfree on Xperia m4 aqua

[meema]

Hi, I just bought the above phone. I have tried everything possible to get it to pair with my handsfree. I haven't had this issue before, EVER! Any ideas as to what I can try?? I really don't want to buy another handsfree in case the same thing happens. I have a Samsung handsfree.

[Uliwooly]

@meema

Does it work while on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[meema]

I just tried the safe mode and it still is not recognizing my hands free.

[Uliwooly]

@meema

what if you reset your headphones?

[meema]

It's just an earbud handsfree for driving. I have turned it off, then on, made sure it's charged. Acckkkkk!!!!

[Uliwooly]

@meema

You might want to contact the headphone's manufacturer regarding this.

[meema]

Thanks, will do.

[Uliwooly]

@meema

anytime, keep us updated.

[Rickard]

Also make sure that the headset has been set to pairing mode. If it's not in pairing mode the phone will not detect it.

A common method of putting a headset in pairing mode is by turning it off and then holding the on/off button for 10 seconds or so but depending on model there may be other combinations that should used.

[meema]

Thanks Richard. It just won't work. Going to contact the hands free manufacturer and see what's up. Te on/off for 10secs didn't work and I spoke with an agent on the chat support and he hadn't heard about that. I'm not happy with this as it was no problem with my Nexus 3 I had. Should have stuck with the brand I know. very frustrated. it keeps saying "no bluetooth devices nearby".