Join now - be part of our community!

M4 Aqua can't connect on T-Mobile network

SOLVED
Ace011
Visitor

M4 Aqua can't connect on T-Mobile network

Hello everybody i'm new here 
Today i just bought a Sony Xperia M4 Aqua E2363 Dual SIM. But the problem is when i'm insterting the nano-sim after the restart process can't connect on the network at all, when i go to search for networks, is showing up the T-Mobile networks such as 2G 3G or LTE (4G).. when i choose T-Mobile no matter 2G, 3G or 4G.. after some period is saying ''Could not connect to network now. Please try again later''. So i'm pretty stuck without phone at the moment, when i went to APN settings everything is blank or empty, does i have to set everything for the network too ? 
Is this a problem with the phone like malfunction ? or is something the settings that messed ? Because if is a malfunction i can return it when is still under warranty.. some help would be appreciated. Big Thanks

10 REPLIES 10
profile.country.GB.title
Uliwooly
Expert

@Ace011

Excellent to hear that