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Please issue refund for Xperia M4 Aqua

SOLVED
FrederickDoe
Visitor

Please issue refund for Xperia M4 Aqua

I was unaware that this was strictly a Sony user forum. As such, I have decided to attempt to contact Sony via another route and have removed this forum entry.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

This is a user based forum, you have to contact your Local support, instead of email why don't you call them?


@FrederickDoe wrote:

NOTE: I attempted to use the “Email Us” feature, but my message was too long, so I’m posting it here.


Also, if you bought the phone through Amazon, you should contact them, Amazon

You have the right to speak your mind but I don't think it's a wise approach to threat them, just my perspective.


@FrederickDoe wrote:

P.S. My current plan is to publish this on Amazon, Facebook, Reddit, and Failblog. Other people deserve to know to avoid Sony products. Please, convince me otherwise.


You should also test the SD card. 

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5 REPLIES 5
profile.country.GB.title
Uliwooly
Expert

This is a user based forum, you have to contact your Local support, instead of email why don't you call them?


@FrederickDoe wrote:

NOTE: I attempted to use the “Email Us” feature, but my message was too long, so I’m posting it here.


Also, if you bought the phone through Amazon, you should contact them, Amazon

You have the right to speak your mind but I don't think it's a wise approach to threat them, just my perspective.


@FrederickDoe wrote:

P.S. My current plan is to publish this on Amazon, Facebook, Reddit, and Failblog. Other people deserve to know to avoid Sony products. Please, convince me otherwise.


You should also test the SD card. 

FrederickDoe
Visitor

Fair enough, I am marking this as solved for the time being and will attempt to call them.

profile.country.GB.title
Uliwooly
Expert

Anytime, make sure to contact Amazon as well, keep us updated. 

profile.country.GB.title
Lord_viridis
Expert

Just to add, as I didn't see original post.
Only the business or person that you entered into the contract of sale with, can give you a refund under any circumstances,
The manufacturer can offer services relating to the maintenance of the item purchased but cannot give refunds for items sold via another merchant.
adam7546234
Visitor

did you have any luck in contactng SONY on this? I can't believe they even had the gall to release this phone as a smartphone