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VOLTE?

kevev
Visitor

VOLTE?

Does the XA support VOLTE? The whitepaper on Sony Mobile's site states that the device does. But I am on T-Mobile US network and calls drop to UMTS/HSPA(3G). Sony support says the device does support VOLTE and I need to talk to carrier. Carrier says if the device supports VOLTE it should work. Nobody is giving good support. Does anyone know?

178 REPLIES 178
Shubham12597
Visitor

It is not volte supported phone. Sony is very bad in this. My phone has too much problem but they don't properly repairing it

Khursheede
Visitor

It actually supports VoLTE, but they are too lazy to work on it. No wonder why sony is failing. 

profile.country.US.title
Qatrium
Expert

This topic has been discussed and answered multiple times by official Sony Staff representatives. This phone supports VoLTE indeed, but the generic software does not. It's the OPERATOR'S responsibility to provide a customized firmware to make this work.

This is what all the operators around the world do, for example, there are two network providers in the UK who have Xperia XA utilizing VoLTE. The thing is, those operator(s) you have in India are not doing their job and trying to pass it on Sony. You need to push your network provider to customize their own firmware and not expecting other parties to get their job done.

Khursheede
Visitor

Then why did sony provide the VoLTE update for Xperia X in December? Why didn't the operator? 

And to your response, i already contacted to my operator many times, they are saying it's sonys responsibilty why would they care. My samsuung phone got the VoLTE update just few days after my operator switched to VoLTE. Even chinese companies have updated their phones to VoLTE, why is sony left behind. So its SONY which is not doing their job and trying to pass it on the operater. Don't blame others for your fault. 

Shubham12597
Visitor

They don't care about customers. 

I will not give single star 🌟 for sony mobile. 

altmashmirza
Visitor

Maybe in u.k. And other countries cellphones are sold by network operator or maybe the firmware is developed by operator not by sony

In india no operator sell sony phones and no operator provide firmware to any other company phone

The phones are sold in india by sony

Firmware is provided by sony

If you had tried everything and have a lot of knowledge

Try to contact sony india local support

They will tell you

1. xa and xa ultra hardware does not support volte

2. We will never provide a volte update

And remeber that xperia x dual sim also came without volte in india but it was provided volte update by sony.

I don't know what is going in other countries

But in india each and every firmware update is customized and provided by sony

Shubham12597
Visitor

Sony is fooling the customer. 

We should not buy sony phone. 

My xperia xa dual is absolutely bad. 

I submitted my phone 4 times in care Centre within one year till it not work properly. 

I want replace now. 

Shivam661
Visitor

Please make a volte update for xperia xa ultra it is veri disappointed for this phone. Why peoples wast his money. I bought this phone since one month ago but it is the main weakness point of this phone. Peoples injoy volte feature under 8000 rs. phone and hear we wast 25000 thousand but I dont satisfy this phone. If you dont able to make this normal updat so give us a offer to replace it.

Khursheede
Visitor

You picked the wrong device mate,even though XA/XA U supports VoLTE Sony is not gonna enable it.

Roar23
Visitor

Does Sony Xperia XA Ultra Dual F3216 support VoLte in India ?

My network carrier (Reliance Jio) has already enabled it.

But my device doesn't show options for Enhanced 4G or VoLte.

Please help!