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Connection Issues

myquel
Visitor

Connection Issues

Good day!

I just recently bought a brand new Xperia V about two weeks ago, last night it prompted me to update the software by connecting it to a PC. but when I had it connected to my PC it is annoyingly connects and disconnects continuously.

I have also found a similar thread, unfortunately the link which is supposedly be the solution is already unavailable.

I would appreciate your immediate reply and support on this.

thank you!



Michael L. dela Paz, MD

10 REPLIES 10
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Uliwooly
Expert

Try SUS instead of PCC

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

myquel
Visitor

Thank you for your immediate reply sir! already started downloading SUS.

Highly Appreciated!

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Uliwooly
Expert

Let us know how it goes 

myquel
Visitor

Hi should I first uninstall PCC before installing SUS?

myquel
Visitor

I have installed SUS unfortunately it does not have the model xperia V on the availabled choices to be updated.

anymore suggestions?

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_alexdon_
Expert

If SUS does not find your device,try repair with PC companion,other way there is not.

alexdon
myquel
Visitor

Hi on the SUS on its lists of devices xperia V is not listed. also the main problem exist, my xperia v gets connected and disconnected continuously, now im thinking twice of connecting it im afraid it might damage/corrupt my phone.

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_alexdon_
Expert

It is strange,sony should know about SUS not showing the older models of Xperia.

http://www.sonymobile.com/global-en/support/contact-us/

Contact sony and ask them about the SUS issue.You should take your phone to a sony service,do not stress it anymore.

alexdon
myquel
Visitor

Was able to successfully update my phone, how? even I aint sure.. I downloaded the download file on my PC companion when then I followed the instructions, I removed the USB, I turned the phone off, press down the volume button then connected the USB.. and im glad it was updated successfully