JB update Xperia Go still not availeble??? - Netherlands

[Maties]

Roll out of the Jelly Bean update for several xperia models was announced months ago.

Still PC companion says i have the latest availeble software. Which is probalby ICS.

From the phone:

Android-versie: 4.0.4.

Build-nummer: 6.1.1.B.1.54

Phone is not BRANDED btw.

Like come on!!! For almost al other phones i see people recieving updates. In another topic i read that someone with a xperia P received his JB update yesterday..

Anyone here who either

- knows when the update does become availeble?? or,

- anyone in the netherlands has already updateded their xperia GO to JB?

Thnx

[Rickard]

From what i can see, the latest update to Android 4.1 is not released for generic phones sold in NL. Why this is i can't see but it's probably related to local approvements.

The latest software available for a generic phone sold in NL is 6.1.1.B.1.10 so you actually have a later version. The build number alone doesn't say if you have a branded phone or not but is seems your phone is either branded or imported from another country as you have a later version.

[Verbal_Kint]

yesterday I received this message after 2!! weeks from Sony Xperia Support Nederlands

We started the rollout of the androidversion 4.1 for your device many time ago. If you can't do the update we assume that there is an operator branding on your phone installed. Phones with such modified software get the update a little bit later, in this case please contact your operator for more informations.

So was she lying or are you selling BS

[Verbal_Kint]

Got a tweet from @XperiaCareNL he confirms what Rickard says. The update seems to be stuck in the approval stage. This means that Sony Xperia Support Nederland has it wrong.

It's a real shame that there is no real Dutch tech support, the email and the chat support seems to be based in Germany.  They are slow with a response time of up to 4 weeks and they give inadequate and wrong information. Sony should really fix that. If they want to sell phones in the Netherlands they should give it proper support. I for one won't be buying a Sony mobile or tablet in the near future. I give it a litte bit more time, but the best thing for me to do is to dump this phone on a unsuspecting fool and buy a phone with proper support

[Rickard]

Sorry to hear that you got wrong information.

If your local support is based in another country this was perhaps the reason for the mistake. The update is released in Germany.

At the moment i can only hope that the update is approved soon for your market.

[Maties]

Where is the approval stage? WHy should that differ from the dutch market. Ca use kinda. Nobody knows where we should go to get the right information. ANd how about branded phones. You say only for generic phones it is stuck in the approval stage.

And how about my own phone? WIth build number ending on 54. You say that that software is not released yet for the dutch market. HOw did it end on my phone then. Cause i could go to a store nearby who said he could erase the branding if there is any on it, and insthall generic software so i would be able to download Jelly Bean. But if jelly bean aint out yet anyway that wouldnt be such a good idea would it?

I think someone somewhere at some desk should real rapidly start pushing some papers cause i;m done waiting.

[Rickard]

As this handled at a local level and might differ between different markets i can't see this.

If information about when/if an update will be approved is available, your local Sony Xperia support will have it but that type of information might not be available.

If you send me a PM with the IMEI and SI-number (printed on phones label) i may be able to see why your phone have a different software.

[GijsNL]

Does the "you need local market approval" also hold for (unbranded) phones bought through the official sonymobile.com webshop?

[Maties]

No idea Gijs.

Any knews on the topic yet??

Still not sure if phone is branded or not but shouldnt matter anyway cause from what we can tell so far the update isnt aproved. Really really weird all this.

Anyone can send a message to Sony, "yo guys, you forgot the netherlands??"

and Offtopic

i had another question, if the Jelly bean update is released (with a big IF) and it isnt up to my standards can i without rooting and all that downgrade the software? Cause Jelly Bean should be very nice but the xperia Go isnt the fastest around, even with ICS on it. Might even wanna try gingerbread to see how smooth it runs on that. Today i had a call and as i swiped to answer the phone froze........ Like, the dude on the other end had alomst hung up before my xperia finally had its sh_it together to make a decent call. Real nice a smarthphone which can do  a thousand things but truth be told? Them old nokia''s were pretty reliable and enduring. They did  that for what they were build for.

[Verbal_Kint]

After rickard's message from last thursday I asked questions.nl@support.sonymobile.com for an explanation. Well no suprise there I'm still waiting  for an answer from them. 

It's time to look for alternatives. The Lenovo S750 looks nice. It's waterproof, replacable battery, faster and no cap needed for the headphone jack. I haven't found a good review yet. It can be bought in the NL for 240€ and directly in China for around €180 Look here for the Dutch shop http://www.loveandroid.nl/s750.html. It's released only in China, so you have to do without support, but I guess I'm used to that be now

[Verbal_Kint]

got a tweet from @XperiaCareNL still no news on JB for xperia go. 

One thing is for sure I'm never gonna buy a sony mobile again and I think I will forget about getting a PS4 for Sinterklaas or Christmas.