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I am waiting for the reasons(scientific will be enjoyable)
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Hi @Ajith5, I'm sorry to hear that.
I'm afraid it sounds like your charger that was included with your Xperia M5 isn't working as it should and you should stop using it immediately.
I would recommend that you get in touch with your Local support team so they can assist you further with having the charger examined at an authorized service centre.
I'm sorry for the inconvenience.
Keep me updated!
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Hi @Ajith5, I'm sorry to hear that.
I'm afraid it sounds like your charger that was included with your Xperia M5 isn't working as it should and you should stop using it immediately.
I would recommend that you get in touch with your Local support team so they can assist you further with having the charger examined at an authorized service centre.
I'm sorry for the inconvenience.
Keep me updated!
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Hello again!
That's a great idea, they will be able to tell you if there is anything wrong with your charger.
Let me know how it went and have a great Friday and Merry Christmas!
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They said they'll replace it. I charged my phone with another Sony charger but with that too, it is going suddenly from 90 to 100%. It is absolutely fault with the phone and I'm experiencing it from the date i purchased the device. Is it a software problem, hardware problem, should i show this too at cervice center or not?
Once again, Merry Christmas ☺☺
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Hi again!
Glad to hear that they are going to replace it!
How long does it take to charge the phone? The information that I have is that it should take 4 hours and 10 minutes.
Try charging your phone while it's turned off and see how long it takes from 0% to 100%.
If you think there may be something wrong with your phones hardware it's always recommended to have a technician at an authorized service centre examining your phone.
Let me know how it goes!
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I completely used it till it switched off automatically at 0% and then charged and switched on after the battery is 100%. I think I need to show this at cervice center.
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