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WiFi turning it's self off straight away

SOLVED
itsbricked
Visitor

WiFi turning it's self off straight away

Hello, earlier today my phone's WiFi started turning it's self off as soon as I turned it on. I have since restarted it several times and the problem is still there.
Does anyone know how to fix this?
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1 ACCEPTED SOLUTION

Accepted Solutions
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coolaarne
Explorer

Try uninstalling android wear software and then check the wifi.. did wifi start workin?  if it did, would you care contacting sony and scream "fix it ASAP"? Slightly_smiling_Face

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14 REPLIES 14
profile.country.GB.title
Uliwooly
Expert

Settings > about phone > diagnostics > test > test WiFi

itsbricked
Visitor

It passes the WiFi test as the WiFi will turn on, it just turns straight back of again.
profile.country.GB.title
Uliwooly
Expert

Test it in safe mode

itsbricked
Visitor

I have and that made no difference.

I have contacted a sony support member and been told that it will have to be sent in for repair. Does anyone know how to get in touch with the escalations team as it is a phone I have had for only about a month after being a replacment for a phone that over a 3 month (roughly the same time as I had had the phone before that) period was "repaired" multiple times, which after each it had new problems.

profile.country.FI.title
coolaarne
Explorer

Hi, I have the same issue. First the factory reset fixed the issue, but right after i installed android wear + motorola connect smart watch apps, the Wifi issue started. After starting wifi, it turns itself off immediately.... So I guess the wifi issues has something to do with android wear....

Do you also have android wear?

profile.country.FI.title
coolaarne
Explorer


@Pikku-Y wrote:

Hi, I have the same issue. First the factory reset fixed the issue, but right after i installed android wear + motorola connect smart watch apps, the Wifi issue started. After starting wifi, it turns itself off immediately.... So I guess the wifi issues has something to do with android wear....

Do you also have android wear?


And after uninstalling the android wear things from the phone.. TADAA.. wifi started working..

God i miss my old good Jolla phone, which i accidently broke:D

itsbricked
Visitor

I did have android wear, though this isn't sounding great, after spending money on a SmartWatch
itsbricked
Visitor

Just did the same and viola
profile.country.FI.title
coolaarne
Explorer

Try uninstalling android wear software and then check the wifi.. did wifi start workin?  if it did, would you care contacting sony and scream "fix it ASAP"? Slightly_smiling_Face