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(Android 8.0 Oreo bug) XF9005 reboot automatically when turn on the TV in Oreo update

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wuyuankai
Member

(Android 8.0 Oreo bug) XF9005 reboot automatically when turn on the TV in Oreo update

Hi

I updated my TV to Oreo, it's working fine except that after a long period of standing by, when I turn the TV on, it will show the Home Screen for 1 sec, then it reboots it self, it shows Sony logo then Android logo animation, it taks 1 min or so to boot.

 

If I hit power to go to standby and turn it back on again, or in a short amount of time, it won't reboot itself, I only notice this after a long period of time of stand by, e.g. turn on TV next day, it will go to this boot cycle.

 

My setup:

XF9005 on Oreo V6.5830 android, connect Sonos Beam with ARC, connected to internet by Wifi

 

Sony could you confirm if this is a known bug in the update?

195 REPLIES 195
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Tenneen9000
Member

Hi wuyuankai,

 

Have you tried restoring the factory settings?

 

All the best,

Tenneen9000

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wuyuankai
Member

No, because i don’t want to lose my picture settings, i saw some people
tried reset factory settings however it didn’t help, so i didn’t try
--
Sent from Gmail Mobile

Been struggling with this for weeks. Updated 3 weeks ago, tv keeps resetting every morning, or when I leave it for hours in standby. Bad part is I bought two of these (XBR800D) and they both are doing it. It's very annoying. Gonna try the wifi trick you guys spoke about on both, test it for a week and I'll come back with results.

 

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Vanilla_
Contributor

Hi wuyuankai,

 

I've actually heard from some users that this problem was solved by the reset. Some also mentioned that it was solved by disabling VPN connections. I'd say it's worth a try.

 

Vanilla_

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nedgould
Member

I am getting the same issue with my 49” xf9005. Since updating to Oreo if the TV is left on standby for a while, eg a day or so, it won’t turn on. I need to switch it off completely at the plug and then it will restart. Really inconvenient. 

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ngeorgieff
Explorer

I try with reset, enable disable wifi but issue came back within a day.

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wuyuankai
Member

The problem comes back after updating to the latest firmware V6.6510.

Now it will reboot everytime I turn on the TV.

 

Note that I did a factory reset after updating the firmware

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ngeorgieff
Explorer

I don't see anything in the changelog that refers that they fixed the issue.

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Johnlovestv
Explorer

Hi to all new here 

 

 Annie say that this is not a new problem at all.

 

My 2 year Sony TV does this.  The day I got it

 

Now I think I find out my problem is that if u run my vpn the it will do it the next day.

 

If I leave it off the TV does not do it. Now I have just got my 9005 and it does it on this two.

 

So could it be a app that you are running.

 

Hope this helps

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Conodihno
Member

Got the same reboot problem after a period of standy.

Sony told me to turn off;

 

 Inactieve TV standby - off
 ECO - Power Saving - off

 and

 

Guide bijwerken in standby - off

Automatisch controleren op updates - off

 

Seems to work so far but have no clue why this is causing a problem